Service Technician

Posted: 05/08/2023

Job Description: HVAC Service Technician

JA Bertsch was founded on just one man's name and is now affecting the community in big ways! We have a history of doing it right the first time and living up to the expectation of "treating others how you would want to be treated". Our foundation is built on support, honesty, loyalty, integrity, and dedication.
 
We have many benefits for our team members!
 Here are some big ones to note:
 
- We offer a Company Funded Tool Account...This is a "Huge Bonus" for both our installers and service techs!
- We pay 100% Medical, Dental, and Vision Insurance!
- Life Insurance
- We match your 401K at 4%.
- We have 8 Paid holidays off a year (including your Birthday).
 
As an HVAC Service Technician, you have big shoes to fill. Here are some of the duties and responsibilities below.

Serving the clients by expertly servicing customers’ entire needs. Never selling them something they don't need!
Wear floor savers while in the client’s home and maintain a neat work area when performing a repair or scheduled service.
Always explain to the client what service you are performing. Explain and show the client how the company provides superior service.
Maintain, modify, and repair heating and cooling systems.
Inspect and test components of systems to ensure they are operable and safe.
Conduct heat loss/heat gain calculations to determine the proper size system for a home.
Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
Re-check all repairs and installations after you’ve repaired or replaced it, before leaving the client’s home to ensure everything is working properly and the client knows how to operate the system properly.
Perform a proper inspection of the client’s entire HVAC system. Look for ways to prevent future breakdowns.
Properly use the Pricing Guide.
Explain the club memberships to the client, giving them an opportunity to join. Maintain an average conversion of at least 25% of non-club members and maintain a 90% renewal rate on existing club members.
 
Potential candidates will need to pass a drug test, background check and have a clean driving record.

Pay: Hourly pay DOE/ PLUS performance-based pay., Company vehicle provided after training!